How To Fix /SCMTMS/CLC021 - Forwarding order &1 approved manually

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/CLC -

• Message number: 021

• Message text: Forwarding order &1 approved manually

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/CLC021 - Forwarding order &1 approved manually ?

  The SAP error message /SCMTMS/CLC021 Forwarding order &1 approved manually typically occurs in the context of SAP Transportation Management (TM). This message indicates that a forwarding order has been manually approved, which may not align with the expected workflow or process in the system.
  Cause:
  
  Manual Approval: The forwarding order was approved manually by a user, which may not be the intended process if the system is set up to require automatic approvals based on certain criteria.
  Workflow Configuration: There may be a misconfiguration in the workflow settings that govern how forwarding orders are approved.
  User Permissions: The user who approved the forwarding order may have the necessary permissions, but this action may not be in line with the business process defined in the system.
  
  Solution:
  
  Review Approval Process: Check the approval process defined in the system. Ensure that the manual approval aligns with the business rules and workflows established for forwarding orders.
  Adjust Workflow Settings: If the manual approval is not desired, consider adjusting the workflow settings in SAP TM to enforce automatic approvals or to restrict manual approvals based on certain conditions.
  User Training: If users are manually approving orders without understanding the implications, provide training to ensure they follow the correct processes.
  System Configuration: Review the configuration settings in the SAP TM system to ensure they are set up correctly for your organization's needs. This may involve consulting with a functional consultant or SAP support.
  Check for Customizations: If there are custom developments or enhancements in your SAP TM system, review them to ensure they are not interfering with the standard approval process.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide guidance on best practices for managing forwarding orders.
  Documentation: Refer to the SAP TM documentation for detailed information on workflows, approval processes, and configuration settings.
  Community Forums: Engage with SAP community forums or user groups to see if others have encountered similar issues and what solutions they have implemented.
  
  If the issue persists after following these steps, it may be beneficial to reach out to SAP support for further assistance.