How To Fix /SCMTMS/CLC018 - No response from SAP Credit Management system; check settings

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/CLC -

• Message number: 018

• Message text: No response from SAP Credit Management system; check settings

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/CLC018 - No response from SAP Credit Management system; check settings ?

  The SAP error message /SCMTMS/CLC018 No response from SAP Credit Management system; check settings typically indicates that there is an issue with the integration between the SAP Transportation Management System (TM) and the SAP Credit Management system. This error can occur for various reasons, and here are some potential causes, solutions, and related information:
  Causes:
  
  Configuration Issues: The integration settings between SAP TM and SAP Credit Management may not be properly configured.
  System Connectivity: There may be network issues or connectivity problems between the SAP TM system and the Credit Management system.
  Authorization Issues: The user or system may not have the necessary authorizations to access the Credit Management system.
  Service Availability: The Credit Management service may be down or not running.
  RFC Connection Problems: The Remote Function Call (RFC) connection between the systems may not be set up correctly or may be inactive.
  
  Solutions:
  
  
  Check Configuration:
  
  Verify the configuration settings in both SAP TM and SAP Credit Management. Ensure that the integration settings are correctly defined.
  Check transaction codes like SPRO for configuration settings related to Credit Management.
  
  
  
  Test Connectivity:
  
  Use transaction SM59 to check the RFC connection between the systems. Test the connection to ensure it is active and functioning.
  If there are issues, you may need to troubleshoot network settings or firewall rules.
  
  
  
  Review Authorizations:
  
  Ensure that the user or system has the necessary authorizations to access the Credit Management functions. Check roles and authorizations in transaction PFCG.
  
  
  
  Check Service Status:
  
  Verify that the Credit Management service is up and running. You may need to check with your Basis team to ensure that all necessary services are active.
  
  
  
  Review Logs:
  
  Check the application logs for any additional error messages or details that could provide more context about the issue. Use transaction SLG1 to view application logs.
  
  
  
  Consult Documentation:
  
  Refer to SAP Notes and documentation related to the specific versions of SAP TM and Credit Management you are using. There may be known issues or patches available.
  
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  System Monitoring: Implement monitoring tools to proactively check the health of the integration between systems.
  
  If the issue persists after trying the above solutions, it may be beneficial to involve your SAP Basis team or SAP support for further assistance.