How To Fix /SCMTMS/CLC014 - Enter reason for rejecting order

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/CLC -

• Message number: 014

• Message text: Enter reason for rejecting order

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/CLC014 - Enter reason for rejecting order ?

  The SAP error message /SCMTMS/CLC014 Enter reason for rejecting order typically occurs in the context of SAP Transportation Management (TM) when a user attempts to reject a transportation order without providing a reason for the rejection. This is a validation check to ensure that all rejections are documented with a valid reason, which is important for tracking and auditing purposes.
  Cause:
  The error is triggered when:
  
  A user tries to reject a transportation order but does not fill in the required field for the rejection reason.
  The system is configured to mandate a reason for rejecting orders, and the user has not provided one.
  
  Solution:
  To resolve this error, follow these steps:
  
  
  Provide a Reason: When you attempt to reject the transportation order, ensure that you enter a valid reason in the designated field for rejection. This field is usually labeled as "Reason for Rejection" or similar.
  
  
  Check Configuration: If you are consistently encountering this error and believe it should not be mandatory, check with your SAP administrator or the configuration team to see if the requirement for a rejection reason can be adjusted based on your business processes.
  
  
  User Training: Ensure that users are trained on the process of rejecting transportation orders and understand the importance of providing a reason.
  
  
  Review Documentation: If you are unsure what reasons are acceptable, refer to any internal documentation or guidelines that outline the reasons for rejecting transportation orders.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP TM that deal with transportation orders, such as /SCMTMS/ORDER for managing transportation orders.
  SAP Notes: Check SAP Notes for any updates or patches related to this error message, as there may be specific fixes or enhancements provided by SAP.
  User Roles and Authorizations: Ensure that the user has the appropriate roles and authorizations to reject transportation orders, as this may also affect their ability to perform the action correctly.
  
  By following these steps, you should be able to resolve the error and successfully reject transportation orders in SAP TM.