How To Fix /SCMTMS/CLC000 - Credit segment information not available

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/CLC -

• Message number: 000

• Message text: Credit segment information not available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/CLC000 - Credit segment information not available ?

  The SAP error message /SCMTMS/CLC000 Credit segment information not available typically occurs in the context of SAP Transportation Management (TM) when the system is unable to find the necessary credit segment information for a specific transaction or document. This can happen for various reasons, and understanding the cause is essential for resolving the issue.
  Causes:
  
  Missing Configuration: The credit segment may not be properly configured in the system. This could be due to missing entries in the relevant customizing settings.
  Data Inconsistency: There may be inconsistencies in the master data or transactional data that prevent the system from retrieving the credit segment information.
  Authorization Issues: The user may not have the necessary authorizations to access the credit segment information.
  Integration Issues: If the system is integrated with other modules (like SAP ERP), there may be issues in the data transfer or mapping between systems.
  Missing Master Data: The relevant master data (like customer or vendor data) may not be maintained correctly, leading to the absence of credit segment information.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for credit management in SAP TM. Ensure that all necessary settings are in place and correctly configured.
  Validate Master Data: Check the master data for the relevant business partners (customers, vendors) to ensure that all required fields are filled out and that the credit segment information is maintained.
  Review Authorizations: Ensure that the user encountering the error has the necessary authorizations to access the credit segment information.
  Data Consistency Check: Run consistency checks on the relevant data to identify and resolve any inconsistencies.
  Integration Monitoring: If the issue is related to integration with other systems, check the integration settings and logs to identify any errors in data transfer.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional troubleshooting steps or patches.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes that can help in troubleshooting, such as SLG1 for application logs or SE11 for data dictionary checks.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.