How To Fix /SCMTMS/CFIR067 - Information on charges missing

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/CFIR -

• Message number: 067

• Message text: Information on charges missing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/CFIR067 - Information on charges missing ?

  The SAP error message /SCMTMS/CFIR067 Information on charges missing typically occurs in the context of SAP Transportation Management (TM) when there is an issue with the configuration or data related to charges in a freight order or transportation charge calculation.
  Cause:
  
  
  Missing Charge Information: The error indicates that the system cannot find the necessary information regarding charges that should be applied to the transportation process. This could be due to:
  
  Missing or incomplete configuration of charge types in the system.
  Missing entries in the condition records for the relevant charge types.
  Incorrect assignment of charge types to the freight order or transportation charge calculation.
  
  
  
  Inconsistent Data: There may be inconsistencies in the data related to the freight order, such as missing master data (e.g., business partners, materials) that are required for charge calculation.
  
  
  Incorrect Freight Order Setup: The freight order may not be set up correctly, leading to the inability to determine applicable charges.
  
  
  Solution:
  
  
  Check Charge Configuration:
  
  Go to the configuration settings for charge types in SAP TM and ensure that all necessary charge types are defined and active.
  Verify that the condition records for these charge types are maintained correctly.
  
  
  
  Review Freight Order:
  
  Open the freight order that triggered the error and check if all necessary data is filled in correctly.
  Ensure that the relevant charge types are assigned to the freight order.
  
  
  
  Maintain Master Data:
  
  Ensure that all relevant master data (e.g., business partners, materials, etc.) is complete and correctly maintained in the system.
  
  
  
  Check for Updates:
  
  If you are using a specific version of SAP TM, check for any available updates or notes from SAP that might address this issue.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation or help files related to charge calculation in SAP TM for any additional insights or troubleshooting steps.
  
  
  
  Debugging:
  
  If the issue persists, consider using debugging tools to trace the execution and identify where the charge information is being missed.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Training and Documentation: Review training materials or documentation related to SAP TM and charge management to ensure proper understanding and configuration.
  
  If the problem continues after following these steps, it may be beneficial to reach out to your SAP support team or a consultant with expertise in SAP TM for further assistance.