How To Fix SCMON_CORE040 - Could not determine servers. Exiting data collection.

SAP Error Message - Details

• Message type: E = Error

• Message class: SCMON_CORE - Message Class for Core-Related Messages

• Message number: 040

• Message text: Could not determine servers. Exiting data collection.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SCMON_CORE040 - Could not determine servers. Exiting data collection. ?

  The SAP error message SCMON_CORE040: Could not determine servers. Exiting data collection. typically occurs in the context of SAP Solution Manager, particularly when it is trying to collect data from managed systems but is unable to identify the relevant servers.
  Causes:
  
  Configuration Issues: The managed system may not be properly configured in the Solution Manager. This could include missing or incorrect entries in the system landscape.
  Network Issues: There may be network connectivity problems between the Solution Manager and the managed system, preventing the Solution Manager from accessing the required data.
  Authorization Problems: The user credentials used for data collection may not have the necessary authorizations to access the managed system.
  Service Availability: The required services on the managed system may not be running or may be misconfigured.
  Version Compatibility: There may be compatibility issues between the versions of the Solution Manager and the managed system.
  
  Solutions:
  
  
  Check Configuration:
  
  Ensure that the managed system is correctly configured in the Solution Manager. Verify the system landscape configuration and ensure that all necessary parameters are set correctly.
  Use transaction SOLMAN_SETUP to check the configuration of the managed system.
  
  
  
  Verify Network Connectivity:
  
  Check the network connection between the Solution Manager and the managed system. Ensure that there are no firewalls or network policies blocking the communication.
  You can use tools like ping or telnet to test connectivity to the managed system.
  
  
  
  Review Authorizations:
  
  Ensure that the user credentials used for data collection have the necessary authorizations. Check the roles and profiles assigned to the user in the managed system.
  
  
  
  Check Services:
  
  Verify that the required services (such as the SAP Gateway or other relevant services) are running on the managed system. You can check this using transaction SMICM or SM51.
  
  
  
  Compatibility Check:
  
  Ensure that the versions of the Solution Manager and the managed system are compatible. Refer to the SAP Product Availability Matrix for version compatibility information.
  
  
  
  Logs and Traces:
  
  Check the logs and traces for more detailed error messages. You can look at the logs in the Solution Manager and the managed system to identify any underlying issues.
  
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to the official SAP documentation for Solution Manager and managed systems for best practices on configuration and troubleshooting.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  If the issue persists after following these steps, it may be beneficial to contact SAP Support for further assistance.