How To Fix SCMIS_OUTBOUND_API020 - Folder key cannot be initial; enter a valid folder key

SAP Error Message - Details

• Message type: E = Error

• Message class: SCMIS_OUTBOUND_API - Message class for CMIS Outbound API

• Message number: 020

• Message text: Folder key cannot be initial; enter a valid folder key

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SCMIS_OUTBOUND_API020 - Folder key cannot be initial; enter a valid folder key ?

  The SAP error message SCMIS_OUTBOUND_API020 indicates that a folder key cannot be initialized, and it prompts the user to enter a valid folder key. This error typically occurs in the context of SAP Supply Chain Management (SCM) when dealing with outbound processing, particularly when trying to send or process data related to outbound deliveries or other logistics functions.
  Cause:
  
  Invalid Folder Key: The most common cause of this error is that the folder key being used is either empty or not valid. The folder key is a unique identifier that SAP uses to reference specific folders in the system.
  Configuration Issues: There may be issues with the configuration of the outbound API or the related settings in the SCM system.
  Data Entry Error: The user may have mistakenly entered an incorrect folder key or left the field blank.
  Authorization Issues: The user may not have the necessary authorizations to access the specified folder.
  
  Solution:
  
  Check Folder Key: Ensure that the folder key you are entering is valid and exists in the system. You can verify this by checking the relevant configuration or data in the SAP system.
  Enter a Valid Key: If the folder key is empty, enter a valid folder key that corresponds to the data you are trying to process.
  Review Configuration: If you suspect a configuration issue, review the settings related to the outbound API in the SCM system. Ensure that all necessary configurations are correctly set up.
  User Authorizations: Check if the user has the necessary authorizations to access the folder. If not, you may need to adjust the user roles or permissions.
  Consult Documentation: Refer to SAP documentation or help resources for specific details about the folder key and its usage in the context of your operations.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SCM1, SCM2, or others related to outbound processing.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP support or your internal IT team for further assistance.
  
  By following these steps, you should be able to resolve the SCMIS_OUTBOUND_API020 error and continue with your outbound processing tasks in SAP.