How To Fix SCMG_CASE155 - Canceled by user

SAP Error Message - Details

• Message type: E = Error

• Message class: SCMG_CASE - Case: Messages

• Message number: 155

• Message text: Canceled by user

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SCMG_CASE155 - Canceled by user ?

  The SAP error message SCMG_CASE155, which states "Canceled by user," typically occurs in the context of SAP Supply Chain Management (SCM) when a user cancels a process or transaction that was in progress. This can happen in various scenarios, such as during the processing of a case, order, or any other SCM-related activity.
  Cause:
  
  User Intervention: The most straightforward cause is that the user manually canceled the operation. This could be due to a change in requirements, a mistake in the transaction, or simply a decision to halt the process.
  System Timeout: Sometimes, if a process takes too long, a user might cancel it due to impatience or the need to move on to other tasks.
  Error in Data: If the user encounters an error or unexpected behavior during the process, they might choose to cancel the operation.
  Process Dependencies: If there are dependencies on other processes that are not met, a user might cancel the current process.
  
  Solution:
  
  Review User Actions: Check if the cancellation was intentional. If it was, determine the reason for the cancellation and whether the process needs to be restarted or adjusted.
  Check for Errors: Look for any error messages or logs that might indicate why the process was canceled. This can provide insight into whether there was an underlying issue that needs to be addressed.
  Restart the Process: If the cancellation was unintentional, you may need to restart the process. Ensure that all necessary data and prerequisites are in place before doing so.
  User Training: If cancellations are frequent, consider providing additional training to users on how to properly handle processes within the SCM system to minimize unnecessary cancellations.
  System Configuration: Review system settings and configurations to ensure that they are optimized for user operations, which may help reduce the likelihood of cancellations.
  
  Related Information:
  
  Transaction Logs: Check transaction logs for any additional context around the cancellation.
  User Permissions: Ensure that users have the appropriate permissions to perform the actions they are attempting, as lack of permissions can lead to confusion and cancellations.
  SAP Notes: Look for any relevant SAP Notes or documentation that might address known issues or provide additional troubleshooting steps related to SCMG_CASE155.
  Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the SCMG_CASE155 error and take appropriate action to resolve it.