How To Fix /SCMB/SPLR_SRVLOSS011 - Service fill decision was changed for order &1 &2 &3 SL reason &4

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMB/SPLR_SRVLOSS -

• Message number: 011

• Message text: Service fill decision was changed for order &1 &2 &3 SL reason &4

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMB/SPLR_SRVLOSS011 - Service fill decision was changed for order &1 &2 &3 SL reason &4 ?

  The SAP error message /SCMB/SPLR_SRVLOSS011 indicates that the service fill decision for a specific order has been changed due to a service level (SL) reason. This message is typically related to the Supply Chain Management (SCM) module, particularly in the context of service level management and order fulfillment.
  Cause:
  The error message is triggered when the system detects a change in the service fill decision for an order. This can happen due to various reasons, including:
  
  Changes in Inventory Levels: If the available inventory changes (e.g., due to stock movements, reservations, or other orders), the system may need to adjust the service fill decision.
  Service Level Agreements (SLAs): If there are changes in the service level agreements or if the order does not meet the required service levels, the system may alter the fill decision.
  Order Modifications: Any modifications to the order, such as changes in quantity, delivery dates, or priority, can lead to a reassessment of the service fill decision.
  Configuration Issues: Incorrect configuration in the SCM settings related to service levels or order processing can also lead to this error.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  Check Order Details: Review the order details (order number &1, &2, &3) to understand the current status and any recent changes that may have triggered the message.
  Review Inventory Levels: Check the inventory levels to ensure that there is sufficient stock available to fulfill the order as per the service level requirements.
  Examine Service Level Agreements: Verify the service level agreements associated with the order to ensure they are correctly defined and being met.
  Analyze Change Logs: Look at the change logs for the order to identify any recent modifications that may have affected the service fill decision.
  Consult Configuration Settings: If the issue persists, review the configuration settings in the SCM module related to service levels and order processing to ensure they are set up correctly.
  Contact Support: If you are unable to resolve the issue, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like /SCMB/SPLR to access the relevant service level management functions.
  Documentation: Refer to SAP documentation for detailed information on service level management and error handling in SCM.
  User Forums: Check SAP community forums or user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.