How To Fix /SCMB/ORDER375 - Order &1, item &2: &3 is not a valid customer batch number

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMB/ORDER -

• Message number: 375

• Message text: Order &1, item &2: &3 is not a valid customer batch number

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMB/ORDER375 - Order &1, item &2: &3 is not a valid customer batch number ?

  The SAP error message /SCMB/ORDER375 indicates that there is an issue with a customer batch number associated with a specific order and item. This error typically arises in the context of supply chain management, particularly when dealing with batch management in SAP.
  Cause:
  The error message can be triggered by several factors:
  
  Invalid Batch Number: The batch number specified in the order does not exist in the system or is not valid for the specified material.
  Batch Status: The batch number may be in a status that does not allow it to be used (e.g., it may be blocked or expired).
  Incorrect Configuration: The configuration settings for batch management may not be set up correctly, leading to issues with how batches are assigned or validated.
  Master Data Issues: The material master data or the batch master data may not be correctly maintained, leading to inconsistencies.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Verify Batch Number:
  
  Check if the batch number specified in the order exists in the system. You can do this by navigating to the batch management transaction (e.g., MSC3N) and searching for the batch number.
  
  
  
  Check Batch Status:
  
  Ensure that the batch is not blocked or in a status that prevents its use. You can check the status of the batch in the batch master data.
  
  
  
  Review Order Details:
  
  Look at the order details to ensure that the correct batch number is being referenced. If the batch number is incorrect, update the order with the correct batch.
  
  
  
  Check Material Master Data:
  
  Ensure that the material associated with the order is set up for batch management and that the batch number is valid for that material.
  
  
  
  Configuration Settings:
  
  Review the configuration settings for batch management in the system. Ensure that the settings align with your business processes and that they are correctly implemented.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on batch management and error handling.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Batch Management: Understand how batch management works in SAP, including how batches are created, managed, and assigned to materials.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  MSC3N - Display Batch
  MM03 - Display Material Master
  CO02 - Change Production Order (if applicable)
  
  
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may address the issue.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.