How To Fix /SCMB/ORDER353 - Error while maintaining exceptions

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMB/ORDER -

• Message number: 353

• Message text: Error while maintaining exceptions

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMB/ORDER353 - Error while maintaining exceptions ?

  The SAP error message /SCMB/ORDER353 typically occurs in the context of SAP Supply Chain Management (SCM) when there is an issue while maintaining exceptions in the order management process. This error can arise due to various reasons, and understanding the cause is crucial for finding an appropriate solution.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data related to the order or the exceptions being maintained.
  Missing Configuration: Required configuration settings in the SCM system may be missing or incorrectly set up.
  Authorization Issues: The user may not have the necessary authorizations to maintain exceptions for the specific order.
  System Bugs: There could be bugs or issues in the specific version of the SAP system being used.
  Locking Issues: The order or related data might be locked by another user or process, preventing changes.
  
  Solutions:
  
  Check Data Consistency: Verify the data related to the order and exceptions. Ensure that all required fields are filled out correctly and that there are no inconsistencies.
  Review Configuration: Check the configuration settings in the SCM system to ensure that everything is set up correctly for exception handling.
  Authorization Check: Ensure that the user has the necessary authorizations to perform the action. This can be done by checking the user roles and permissions in the SAP system.
  System Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  Unlocking Data: If the order is locked, identify the user or process that is holding the lock and resolve it. You can use transaction SM12 to check for locks.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message or provide patches for known issues.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SCMB/ORDER for order management and SLG1 for logging.
  Documentation: Review SAP documentation related to exception handling in SCM for best practices and guidelines.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the /SCMB/ORDER353 error effectively.