How To Fix /SCMB/ORDER279 - Delivery address was changed

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMB/ORDER -

• Message number: 279

• Message text: Delivery address was changed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMB/ORDER279 - Delivery address was changed ?

  The SAP error message /SCMB/ORDER279 indicates that there has been a change to the delivery address in a supply chain management context, which may lead to inconsistencies or issues in processing the order. This error typically arises in scenarios where the delivery address is critical for logistics and fulfillment processes.
  Cause:
  
  Manual Changes: The delivery address was manually changed after the order was created, which can lead to discrepancies in the system.
  Data Synchronization Issues: If the delivery address is updated in one system but not in another (e.g., between SAP and an external system), it can trigger this error.
  Incomplete Data: The new delivery address may not have all the required fields filled out, leading to validation errors.
  Business Rules: Certain business rules or configurations may prevent changes to the delivery address after a specific point in the order processing lifecycle.
  
  Solution:
  
  Review Changes: Check the order history to see what changes were made to the delivery address and ensure they are valid.
  Validate Address: Ensure that the new delivery address is complete and meets all the required criteria in the system.
  Reprocess the Order: If the address change is valid, you may need to reprocess the order or related documents to reflect the new address.
  Check Configuration: Review the configuration settings in the SAP system to see if there are any restrictions on changing delivery addresses after a certain point in the order process.
  Consult Documentation: Refer to SAP documentation or support for specific guidelines on handling this error message.
  Contact Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it involves complex configurations or integrations.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like VA03 (Display Sales Order) or VL03N (Display Outbound Delivery) to review the order and delivery details.
  Change Logs: Check change logs or audit trails to understand when and how the delivery address was modified.
  User Authorizations: Ensure that the user making the changes has the necessary authorizations to modify delivery addresses.
  Testing: If changes are made to the configuration or processes, conduct thorough testing to ensure that the issue does not recur.
  
  By following these steps, you should be able to address the /SCMB/ORDER279 error effectively.