How To Fix /SCMB/ORDER107 - Order &1, item &2: rel. btw. customer location &3 and customer &4 invalid


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SCMB/ORDER -

  • Message number: 107

  • Message text: Order &1, item &2: rel. btw. customer location &3 and customer &4 invalid

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message /SCMB/ORDER107 - Order &1, item &2: rel. btw. customer location &3 and customer &4 invalid ?

    The SAP error message /SCMB/ORDER107 indicates that there is an issue with the relationship between a customer location and a customer in the context of supply chain management (SCM) orders. This error typically arises when the system cannot find a valid relationship between the specified customer location and the customer in the order.

    Cause:

    1. Invalid Customer Location: The customer location specified in the order may not be correctly set up in the system.
    2. Missing Relationship: There may not be a defined relationship between the customer and the customer location in the master data.
    3. Data Inconsistency: There could be inconsistencies or missing data in the customer master records or location data.
    4. Configuration Issues: The configuration settings in the SCM module may not be correctly defined to establish the relationship.

    Solution:

    1. Check Customer Master Data:

      • Go to the customer master data in SAP and verify that the customer location is correctly defined.
      • Ensure that the customer location is assigned to the correct customer.
    2. Define Relationships:

      • If the relationship between the customer and the customer location is missing, you may need to create or update the relationship in the system.
      • This can typically be done in the customer master data transaction (e.g., using transaction code XD01 for creating a customer or XD02 for changing a customer).
    3. Review Configuration:

      • Check the configuration settings in the SCM module to ensure that the relationships between customers and locations are properly defined.
      • This may involve reviewing settings in the customizing transaction (SPRO) related to SCM and customer management.
    4. Data Consistency Check:

      • Run data consistency checks to identify any discrepancies in the master data that may be causing the issue.
      • Use transaction codes like SE16 or SE11 to view the relevant tables and check for inconsistencies.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for specific guidance on managing customer and location relationships in your version of SAP.
    6. Contact Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support or your internal SAP team for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as XD01, XD02, SE16, and SPRO.
    • Master Data Management: Understanding how master data is managed in SAP SCM can help prevent similar issues in the future.
    • SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may resolve the issue.

    By following these steps, you should be able to identify and resolve the cause of the error message /SCMB/ORDER107.

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