How To Fix /SCMB/ORDER087 - Order &1, item &2: No product found for GTIN &3

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMB/ORDER -

• Message number: 087

• Message text: Order &1, item &2: No product found for GTIN &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMB/ORDER087 - Order &1, item &2: No product found for GTIN &3 ?

  The SAP error message /SCMB/ORDER087 indicates that there is an issue with a specific order item in the Supply Chain Management (SCM) module. The message states that no product was found for the specified Global Trade Item Number (GTIN). Here’s a breakdown of the cause, potential solutions, and related information for this error:
  Cause:
  
  Missing Product Master Data: The product associated with the GTIN does not exist in the system. This could be due to the product not being created or activated in the relevant SAP system.
  Incorrect GTIN: The GTIN provided in the order may be incorrect or not formatted properly.
  Data Synchronization Issues: If the system is integrated with other systems (like an external ERP or a data management system), there may be synchronization issues leading to missing product data.
  Product Status: The product might be inactive or not available for the specific order type or sales organization.
  Configuration Issues: There may be configuration issues in the SCM module that prevent the system from recognizing the GTIN.
  
  Solution:
  
  
  Check Product Master Data:
  
  Verify that the product associated with the GTIN exists in the system. You can do this by checking the product master data in the relevant transaction (e.g., MM03 for material master).
  Ensure that the GTIN is correctly assigned to the product.
  
  
  
  Validate GTIN:
  
  Confirm that the GTIN used in the order is correct. Check for any typographical errors or formatting issues.
  
  
  
  Activate Product:
  
  If the product exists but is inactive, you may need to activate it or change its status to make it available for orders.
  
  
  
  Data Synchronization:
  
  If your system is integrated with other systems, ensure that the data is synchronized properly. You may need to run data synchronization jobs or check for any errors in the integration process.
  
  
  
  Review Configuration:
  
  Check the configuration settings in the SCM module to ensure that everything is set up correctly for handling GTINs and product recognition.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on handling GTINs and product master data.
  
  
  
  Related Information:
  
  Transaction Codes: Use transaction codes like MM03 (Display Material), MM01 (Create Material), or MM02 (Change Material) to manage product data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message /SCMB/ORDER087.