How To Fix /SCMB/ORDER066 - Order &1, item &2: Promotion &3 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMB/ORDER -

• Message number: 066

• Message text: Order &1, item &2: Promotion &3 does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMB/ORDER066 - Order &1, item &2: Promotion &3 does not exist ?

  The SAP error message /SCMB/ORDER066 indicates that there is an issue with a promotion associated with a specific order and item in the Supply Chain Management (SCM) module. The message states that the promotion referenced does not exist in the system.
  Cause:
  
  Promotion Not Defined: The promotion ID referenced in the order does not exist in the system. This could be due to a typo or because the promotion was never created.
  Promotion Deactivation: The promotion may have been deactivated or deleted after the order was created.
  Incorrect Configuration: There may be configuration issues in the promotion management settings that prevent the system from recognizing the promotion.
  Data Inconsistency: There could be inconsistencies in the data, such as missing entries in the promotion master data.
  
  Solution:
  
  
  Verify Promotion Existence:
  
  Check the promotion ID in the promotion management module to ensure it exists and is active.
  Use transaction codes like /SCMB/PRM to access promotion management and verify the details.
  
  
  
  Correct the Order:
  
  If the promotion does not exist, you may need to either create it or remove the reference to it in the order.
  If the promotion was incorrectly referenced, update the order with the correct promotion ID.
  
  
  
  Check Configuration:
  
  Review the configuration settings related to promotions in the SCM module to ensure everything is set up correctly.
  Ensure that the promotion is valid for the specific item and order type.
  
  
  
  Data Consistency Check:
  
  Run consistency checks or reports to identify any data issues that may be causing the error.
  If necessary, consult with your SAP Basis or technical team to perform data corrections.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed information on promotions and order management in SCM.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing promotions and orders in SAP SCM.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles: Ensure that the user has the necessary permissions to view and manage promotions in the system.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant specializing in SCM for further assistance.