How To Fix /SCMB/ORDER039 - Item number increment differs for SNC order and OLTP order

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMB/ORDER -

• Message number: 039

• Message text: Item number increment differs for SNC order and OLTP order

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMB/ORDER039 - Item number increment differs for SNC order and OLTP order ?

  The SAP error message /SCMB/ORDER039 indicates that there is a discrepancy in the item number increment between the Supply Network Collaboration (SNC) order and the Online Transaction Processing (OLTP) order. This typically occurs in scenarios where there is integration between SNC and an SAP ERP system, and it can lead to issues in order processing and data consistency.
  Cause:
  The error is usually caused by one of the following reasons:
  
  
  Mismatch in Item Numbering: The item numbers in the SNC order do not match the expected item numbers in the OLTP order. This can happen if there are changes in the item sequence or if items are added or removed in one system but not in the other.
  
  
  Configuration Issues: There may be configuration settings in either the SNC or OLTP system that are not aligned, leading to differences in how item numbers are generated or processed.
  
  
  Data Transfer Issues: Problems during the data transfer between SNC and OLTP systems can lead to inconsistencies in item numbering.
  
  
  Custom Development: If there are custom developments or enhancements in either system that affect how orders are processed, this could lead to discrepancies.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Item Numbers: Verify the item numbers in both the SNC and OLTP systems. Ensure that they are consistent and that there are no missing or extra items in either system.
  
  
  Review Configuration: Check the configuration settings in both systems related to order processing and item number generation. Ensure that they are aligned and consistent.
  
  
  Data Synchronization: If there are discrepancies, you may need to synchronize the data between the SNC and OLTP systems. This could involve reprocessing orders or manually correcting item numbers.
  
  
  Error Logs: Review the error logs in both systems for any additional information that might help identify the root cause of the discrepancy.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  
  
  Contact SAP Support: If the issue persists and you are unable to resolve it, consider reaching out to SAP support for assistance. They may have additional insights or solutions based on the specific configuration of your systems.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide guidance on best practices for SNC and OLTP integration.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SCMB/ORDER for managing orders in SNC and standard transaction codes in the OLTP system for order processing.
  Integration Settings: Review the integration settings between SNC and OLTP to ensure that they are correctly configured for item number handling.
  
  By following these steps, you should be able to identify and resolve the issue causing the /SCMB/ORDER039 error message.