How To Fix /SCMB/ORDER017 - Message structure is empty

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMB/ORDER -

• Message number: 017

• Message text: Message structure is empty

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMB/ORDER017 - Message structure is empty ?

  The SAP error message /SCMB/ORDER017: Message structure is empty typically occurs in the context of SAP Supply Chain Management (SCM) when there is an issue with the data structure that is expected to contain information for processing an order or related transaction. This error indicates that the system is trying to access a message structure that has not been populated with the necessary data.
  Causes:
  
  Missing Data: The most common cause is that the required data for the message structure has not been populated or is missing. This could be due to incomplete data entry or a failure in data transfer processes.
  Configuration Issues: There may be configuration issues in the SCM module that prevent the proper creation or handling of the message structure.
  Custom Development: If there are custom developments or enhancements in the system, they might not be correctly populating the message structure.
  Integration Issues: If the order is being processed through an interface (e.g., EDI, IDoc), there may be issues with the data being sent or received.
  
  Solutions:
  
  Check Data Entry: Ensure that all required fields are filled out correctly in the order or transaction that is being processed. Look for any missing mandatory fields.
  Review Configuration: Check the configuration settings in the SCM module to ensure that everything is set up correctly. This includes checking the message types and their associated structures.
  Debug Custom Code: If there are custom developments, review the code to ensure that it is correctly populating the message structure. Debugging may be necessary to identify where the data is not being set.
  Monitor Interfaces: If the order is being processed through an interface, check the logs for any errors or issues in data transfer. Ensure that the data being sent to SAP is complete and correctly formatted.
  Consult Documentation: Review SAP documentation or notes related to the specific error message for any additional guidance or known issues.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SLG1 (Application Log) to check for logs related to the error, or SE80 to review custom developments.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage with SAP support for further assistance.