How To Fix /SCMB/ORDER005 - Order &1 item &2: product missing


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SCMB/ORDER -

  • Message number: 005

  • Message text: Order &1 item &2: product missing

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /SCMB/ORDER005 - Order &1 item &2: product missing ?

    The SAP error message /SCMB/ORDER005 indicates that there is a missing product for a specific order item in the Supply Chain Management (SCM) module. This error typically arises when the system cannot find the product associated with the order item, which can occur for several reasons.

    Causes:

    1. Product Not Defined: The product may not be defined in the system or may not be active in the relevant plant or storage location.
    2. Incorrect Product Code: There may be a typo or incorrect product code entered in the order.
    3. Product Deactivation: The product might have been deactivated or marked for deletion in the system.
    4. Missing Master Data: The necessary master data (like material master, product master) for the product may not be maintained.
    5. Configuration Issues: There could be configuration issues in the SCM system that prevent the product from being recognized.

    Solutions:

    1. Check Product Definition: Verify that the product is defined in the system. You can do this by checking the material master data in transaction MM03 or the product master in the SCM module.
    2. Validate Product Code: Ensure that the product code entered in the order is correct and matches the existing product in the system.
    3. Activate Product: If the product is inactive, you may need to reactivate it or create a new product entry.
    4. Maintain Master Data: Ensure that all necessary master data for the product is maintained correctly. This includes checking the material type, plant data, and other relevant information.
    5. Review Configuration: If the issue persists, review the configuration settings in the SCM system to ensure that everything is set up correctly for product recognition.

    Related Information:

    • Transaction Codes: Use MM03 to view material master data, MM01 to create new material, and MM02 to change existing material.
    • Logs and Traces: Check the application logs (transaction SLG1) for more detailed error messages that might provide additional context.
    • Documentation: Refer to SAP Help documentation for more details on product management and order processing in SCM.
    • Support: If the issue cannot be resolved internally, consider reaching out to SAP support for assistance.

    By following these steps, you should be able to identify the cause of the error and implement the necessary solutions to resolve it.

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