How To Fix /SCMB/NOTE_GENERIC021 - Populate one of the fields only (ship-from location or supplier)

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMB/NOTE_GENERIC -

• Message number: 021

• Message text: Populate one of the fields only (ship-from location or supplier)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMB/NOTE_GENERIC021 - Populate one of the fields only (ship-from location or supplier) ?

  The SAP error message /SCMB/NOTE_GENERIC021 indicates that there is an issue with the data being processed in the Supply Chain Management (SCM) module, specifically related to the fields for the ship-from location and supplier. The error suggests that you need to populate one of these fields, but not both at the same time.
  Cause:
  This error typically occurs when:
  
  Both the "ship-from location" and "supplier" fields are populated in a transaction where only one of them is allowed.
  The system is designed to require either a ship-from location or a supplier to identify the source of the goods, but not both simultaneously.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Review the Data Entry: Check the transaction or document where the error occurred. Ensure that either the ship-from location or the supplier field is filled out, but not both. 
  
  
  Modify the Input:
  
  If you have a ship-from location, remove the supplier information.
  If you have a supplier, remove the ship-from location information.
  
  
  
  Validation: After making the necessary changes, validate the data to ensure that it meets the requirements of the transaction.
  
  
  Test the Transaction: Attempt to process the transaction again after making the adjustments.
  
  
  Related Information:
  
  Documentation: Refer to the SAP Help Portal or your organization's SAP documentation for more details on the specific transaction you are working with.
  Configuration Settings: If you are frequently encountering this error, it may be worth reviewing the configuration settings in your SAP system to ensure that they align with your business processes.
  User Training: Ensure that users entering data into the system are trained on the requirements for these fields to prevent future occurrences of this error.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide further assistance.