How To Fix /SCMB/LOC_DP_ILM131 - Cannot block customer &1 with company code &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMB/LOC_DP_ILM -

• Message number: 131

• Message text: Cannot block customer &1 with company code &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMB/LOC_DP_ILM131 - Cannot block customer &1 with company code &2 ?

  The SAP error message /SCMB/LOC_DP_ILM131 indicates that there is an issue with blocking a customer in the context of a specific company code. This error typically arises in the SAP Supply Chain Management (SCM) module, particularly in the context of location and demand planning.
  Cause:
  The error message /SCMB/LOC_DP_ILM131 Cannot block customer &1 with company code &2 usually occurs due to one of the following reasons:
  
  
  Customer Status: The customer you are trying to block may already be in a status that does not allow blocking, such as being marked as "blocked" or "inactive" in the customer master data.
  
  
  Company Code Configuration: There may be issues with the configuration of the company code in relation to the customer. For example, the customer may not be assigned to the specified company code.
  
  
  Data Integrity Issues: There could be inconsistencies or missing data in the customer master records or related tables that prevent the blocking action.
  
  
  Authorization Issues: The user attempting to block the customer may not have the necessary authorizations to perform this action.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Customer Status: Verify the status of the customer in the customer master data. Ensure that the customer is not already blocked or inactive.
  
  
  Verify Company Code Assignment: Ensure that the customer is correctly assigned to the specified company code. You can check this in the customer master data (transaction code XD03 for general data or FD03 for company code data).
  
  
  Review Configuration: Check the configuration settings for the company code and ensure that they are set up correctly to allow blocking of customers.
  
  
  Data Consistency Check: Perform a data consistency check to identify any issues with the customer master data. You can use transaction codes like SE16 to view the relevant tables and check for inconsistencies.
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to block customers. You may need to consult with your SAP security team to verify this.
  
  
  Consult Documentation: If the issue persists, refer to SAP documentation or support notes related to this error message for additional troubleshooting steps.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD03, FD03, and SE16 for checking customer data and configurations.
  SAP Notes: Search for SAP Notes related to this error message in the SAP Support Portal for any known issues or patches.
  User Authorizations: Review user roles and authorizations in the SAP system to ensure compliance with security policies.
  
  If the problem continues after following these steps, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.