How To Fix /SCMB/LOC_DP_ILM099 - Unblock customer &1 with company code &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMB/LOC_DP_ILM -

• Message number: 099

• Message text: Unblock customer &1 with company code &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMB/LOC_DP_ILM099 - Unblock customer &1 with company code &2 ?

  The SAP error message /SCMB/LOC_DP_ILM099 typically indicates that a customer is blocked for a specific company code in the system. This can occur in various scenarios, particularly in the context of supply chain management and logistics.
  Cause:
  The error message is triggered when a user attempts to perform an operation (like creating a sales order, delivery, or other transactions) for a customer that has been blocked in the system for the specified company code. The blocking could be due to various reasons, such as:
  
  Credit Limit Exceeded: The customer has exceeded their credit limit.
  Payment Issues: There may be outstanding payments or issues with the customer's account.
  Master Data Maintenance: The customer master data may have been set to "blocked" status for various reasons, including compliance or internal policies.
  Business Rules: Specific business rules or configurations may have led to the blocking of the customer.
  
  Solution:
  To resolve this error, you will need to unblock the customer for the specified company code. Here are the steps to do so:
  
  
  Access Customer Master Data:
  
  Use transaction code XD02 (Change Customer) or FD32 (Change Customer Credit Management) depending on your needs.
  
  
  
  Enter Customer and Company Code:
  
  Input the customer number and the relevant company code.
  
  
  
  Check Blocking Status:
  
  Navigate to the relevant tab (like "Company Code Data" or "Control Data") and check if the customer is marked as blocked.
  
  
  
  Unblock the Customer:
  
  If the customer is blocked, you can change the status to "unblocked" or remove the blocking reason. Make sure to save your changes.
  
  
  
  Review Credit Management Settings:
  
  If the blocking is due to credit management settings, you may need to review the customer's credit limit and payment history to ensure they are compliant with your company's policies.
  
  
  
  Consult with Finance or Compliance Teams:
  
  If you are unsure why the customer was blocked, consult with your finance or compliance teams to understand the implications of unblocking the customer.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD03 (Display Customer), FD32 (Display Customer Credit Management), and FD33 (Display Customer Credit Management).
  User Authorizations: Ensure that you have the necessary authorizations to make changes to customer master data.
  Documentation: Check your organization's internal documentation or SAP notes for any specific procedures related to customer blocking and unblocking.
  Audit Trail: Keep in mind that unblocking a customer may require documentation or justification, especially in regulated industries.
  
  By following these steps, you should be able to resolve the error message and proceed with your transactions involving the customer in question.