How To Fix /SCMB/LDDD401 - Error while displaying the log; contact technical support

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMB/LDDD -

• Message number: 401

• Message text: Error while displaying the log; contact technical support

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMB/LDDD401 - Error while displaying the log; contact technical support ?

  The SAP error message /SCMB/LDDD401 Error while displaying the log; contact technical support typically indicates an issue related to the Logistics Data Distribution (LDD) functionality within the SAP Supply Chain Management (SCM) module. This error can occur for various reasons, including data inconsistencies, configuration issues, or problems with the underlying database.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data being processed or displayed, which can lead to errors when trying to access logs.
  Configuration Issues: Incorrect configuration settings in the LDD or SCM module can result in errors when attempting to display logs.
  Authorization Issues: The user may not have the necessary authorizations to view the logs.
  Technical Issues: There could be underlying technical issues, such as database connectivity problems or issues with the SAP application server.
  Missing or Corrupted Log Entries: The log entries that the system is trying to access may be missing or corrupted.
  
  Solutions:
  
  Check Data Consistency: Review the data involved in the process that generated the error. Ensure that all necessary data is present and correctly formatted.
  Review Configuration Settings: Verify the configuration settings for the Logistics Data Distribution and ensure they are set up correctly.
  Check User Authorizations: Ensure that the user has the appropriate authorizations to access the logs. This can be done by checking the user roles and permissions in the SAP system.
  Analyze System Logs: Use transaction codes like SLG1 (Application Log) to check for any related error messages or logs that might provide more context about the issue.
  Database and Application Server Check: Ensure that the database is running correctly and that there are no connectivity issues with the SAP application server.
  Contact Technical Support: If the issue persists after checking the above points, it may be necessary to contact SAP technical support for further assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log), SM21 (System Log), and ST22 (Dump Analysis) to gather more information about the error.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches and updates.
  Documentation: Review the official SAP documentation for Logistics Data Distribution and SCM for any known issues or troubleshooting steps.
  
  By following these steps, you should be able to diagnose and potentially resolve the error. If not, reaching out to SAP support with detailed information will be the best course of action.