How To Fix /SCMB/LDDD063 - Request &1; fallback strategy for distance and duration determinat. used

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMB/LDDD -

• Message number: 063

• Message text: Request &1; fallback strategy for distance and duration determinat. used

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMB/LDDD063 - Request &1; fallback strategy for distance and duration determinat. used ?

  The SAP error message /SCMB/LDDD063 typically relates to issues in the SAP Supply Chain Management (SCM) module, specifically when dealing with the determination of distance and duration for logistics processes. This error indicates that the system has encountered a problem while trying to calculate the distance and duration for a specific request, and as a fallback, it is using a predefined strategy.
  Cause:
  
  
  Missing or Incomplete Data: The error may occur if the necessary data for distance and duration calculation is missing or incomplete. This could include missing location data, transportation lanes, or other relevant master data.
  
  
  Configuration Issues: There may be issues with the configuration of the distance and duration determination settings in the system. This includes settings related to the transportation network, routes, or the calculation methods used.
  
  
  System Performance: If the system is under heavy load or if there are performance issues, it may not be able to process the request in a timely manner, leading to the fallback strategy being invoked.
  
  
  Integration Issues: If the system is integrated with external services for distance and duration calculations (like Google Maps or other logistics service providers), any issues with these services can lead to this error.
  
  
  Solution:
  
  
  Check Master Data: Ensure that all relevant master data (e.g., locations, transportation lanes, etc.) is complete and correctly maintained in the system.
  
  
  Review Configuration: Go through the configuration settings for distance and duration determination in the SCM module. Make sure that all necessary parameters are set correctly.
  
  
  Monitor System Performance: Check the system performance and load. If the system is slow, consider optimizing performance or scheduling heavy processing tasks during off-peak hours.
  
  
  Check External Integrations: If you are using external services for distance and duration calculations, verify that these services are operational and that the integration is correctly configured.
  
  
  Fallback Strategy Review: Understand the fallback strategy being used and ensure that it meets your business requirements. You may need to adjust the fallback settings if they are not suitable.
  
  
  Logs and Traces: Check the application logs and traces for more detailed error messages that can provide additional context on what went wrong.
  
  
  Related Information:
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  
  
  Documentation: Review the official SAP documentation for the SCM module, particularly sections related to transportation management and distance/duration determination.
  
  
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can provide insights or solutions.
  
  
  SAP Support: If the issue persists and you are unable to resolve it, consider reaching out to SAP Support for assistance. They can provide more in-depth analysis and support based on your specific system configuration and setup.
  
  
  By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.