How To Fix /SCMB/DM_REL018 - Release &1: Partner assigned to customer location differs from customer


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SCMB/DM_REL -

  • Message number: 018

  • Message text: Release &1: Partner assigned to customer location differs from customer

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /SCMB/DM_REL018 - Release &1: Partner assigned to customer location differs from customer ?

    The SAP error message /SCMB/DM_REL018 indicates that there is a mismatch between the partner assigned to a customer location and the customer itself during a release process in the Supply Chain Management (SCM) module. This error typically arises in scenarios involving distribution, logistics, or when managing customer relationships.

    Cause:

    The error occurs when the system detects that the partner (such as a vendor, supplier, or other business partner) assigned to a specific customer location does not match the customer that is being processed. This can happen due to:

    1. Incorrect Partner Assignment: The partner assigned to the customer location may not be correctly set up in the system.
    2. Data Inconsistency: There may be inconsistencies in the master data, such as customer master records or partner functions.
    3. Configuration Issues: The configuration settings in the SCM module may not align with the business processes or requirements.

    Solution:

    To resolve this error, you can take the following steps:

    1. Check Partner Assignment:

      • Go to the customer master data and verify the partner assignments for the specific customer location.
      • Ensure that the partner assigned matches the expected partner for that customer.
    2. Review Customer Master Data:

      • Check the customer master records for any discrepancies or missing information.
      • Ensure that the customer and partner data are correctly maintained in the system.
    3. Update Configuration:

      • If necessary, review the configuration settings in the SCM module to ensure they align with your business processes.
      • Make adjustments to the partner determination procedure if required.
    4. Data Consistency Check:

      • Run data consistency checks to identify any other potential issues in the master data that could lead to similar errors.
    5. Consult Documentation:

      • Refer to SAP documentation or notes related to this specific error message for additional insights or updates.
    6. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like BP (Business Partner) or XD03 (Display Customer) to check and modify partner assignments.
    • Master Data Management: Ensure that your master data management practices are robust to prevent such issues in the future.
    • SAP Notes: Look for relevant SAP Notes that may provide patches or additional guidance on this error.

    By following these steps, you should be able to identify and resolve the cause of the /SCMB/DM_REL018 error in your SAP system.

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