How To Fix /SCMB/DM_DLV240 - ASN &1 item &2: Customer Batch number is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMB/DM_DLV -

• Message number: 240

• Message text: ASN &1 item &2: Customer Batch number is missing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMB/DM_DLV240 - ASN &1 item &2: Customer Batch number is missing ?

  The SAP error message /SCMB/DM_DLV240 ASN &1 item &2: Customer Batch number is missing typically occurs in the context of Advanced Shipping Notification (ASN) processing within the Supply Chain Management (SCM) module. This error indicates that a required customer batch number is not provided for a specific item in the ASN.
  Cause:
  
  Missing Customer Batch Number: The primary cause of this error is that the ASN for the specified item does not include a customer batch number, which is required for tracking and inventory management.
  Configuration Issues: There may be configuration settings in the system that require a customer batch number for certain items or scenarios.
  Data Entry Errors: The user may have forgotten to enter the customer batch number during the ASN creation process.
  Master Data Issues: The material master or batch management settings may not be properly configured to handle customer batch numbers.
  
  Solution:
  
  Check ASN Data: Review the ASN data for the specified item and ensure that the customer batch number is entered correctly. If it is missing, add the appropriate customer batch number.
  Review Configuration: Check the configuration settings in the SCM module to determine if customer batch numbers are required for the specific item or scenario. Adjust the settings if necessary.
  Update Master Data: Ensure that the material master data is correctly set up to handle customer batch numbers. This includes checking batch management settings and ensuring that the relevant fields are populated.
  User Training: If the issue is due to user error, consider providing training or documentation to ensure that users understand the importance of entering customer batch numbers when creating ASNs.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling ASN errors and managing customer batch numbers.
  
  Related Information:
  
  Batch Management: Understand how batch management works in SAP, including the use of customer batch numbers and their significance in inventory management.
  ASN Process: Familiarize yourself with the ASN process in SAP SCM, including the required fields and data that must be provided.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Use transaction codes like /SCMB/ASN to view and manage ASNs, and MM03 to check material master data.
  
  By addressing the missing customer batch number and ensuring proper configuration and data entry practices, you should be able to resolve the error and successfully process the ASN.