How To Fix /SCMB/DM_DLV189 - Required customer identification was not sent

/SCMB/DM_DLV189 - Overview

• Message type: E = Error

• Message class: /SCMB/DM_DLV -

• Message number: 189

• Message text: Required customer identification was not sent

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

/SCMB/DM_DLV189 - Details

• The SAP error message /SCMB/DM_DLV189 Required customer identification was not sent typically occurs in the context of SAP Supply Chain Management (SCM) or Advanced Planning and Optimization (APO) when a required field for customer identification is missing in a delivery or order processing scenario.
  
  Cause:
  The error indicates that the system expects a customer identification (such as a customer number or ID) to be provided, but it was not included in the relevant transaction. This can happen due to several reasons:
  
  Missing Data: The customer identification data is not filled in the relevant document (e.g., delivery, order).
  
  Configuration Issues: The system may not be properly configured to handle customer identification for the specific process.
  Data Transfer Issues: If data is being transferred from another system (like an external system or legacy system), the customer identification may not be included in the data transfer.
  User Input Error: Users may have overlooked entering the required customer identification during