How To Fix /SCMB/DM_DLV146 - Customer location is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMB/DM_DLV -

• Message number: 146

• Message text: Customer location is missing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMB/DM_DLV146 - Customer location is missing ?

  The SAP error message /SCMB/DM_DLV146 Customer location is missing typically occurs in the context of Supply Chain Management (SCM) or Advanced Planning and Optimization (APO) modules when there is an issue with the customer master data or the delivery document. This error indicates that the system is unable to find a valid customer location for the delivery or order being processed.
  Causes:
  
  Missing Customer Location Data: The customer master record may not have a defined location (e.g., shipping address, billing address).
  Incorrect Customer Master Configuration: The customer may not be properly configured in the system, leading to missing or incomplete data.
  Data Inconsistency: There may be inconsistencies in the data between the customer master and the delivery document.
  Missing Assignment: The customer may not be assigned to a specific location in the relevant organizational units (e.g., sales area).
  Transport Layer Issues: If the data is being transferred from one system to another (e.g., from SAP ERP to SAP SCM), there may be issues in the transport layer.
  
  Solutions:
  
  
  Check Customer Master Data:
  
  Go to the customer master record (transaction code XD03 for general data or VD03 for sales area data).
  Ensure that the customer has a valid address and that the location fields are filled in correctly.
  
  
  
  Verify Customer Location Assignment:
  
  Ensure that the customer is assigned to the correct sales area and that the relevant location data is maintained.
  
  
  
  Update Delivery Document:
  
  If the error occurs during the processing of a delivery document, check the delivery document for any missing or incorrect customer location information.
  
  
  
  Data Consistency Check:
  
  Run consistency checks to ensure that the data between the customer master and the delivery document is aligned.
  
  
  
  Transport Layer Review:
  
  If applicable, check the transport layer settings and ensure that data is being transferred correctly between systems.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to this error message for any specific recommendations or patches.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  XD03 - Display Customer (General Data)
  VD03 - Display Customer (Sales Area Data)
  VL03N - Display Outbound Delivery
  
  
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message.
  Debugging: If the issue persists, consider debugging the process to identify where the data is missing or incorrect.
  
  If the problem continues after checking these areas, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in SCM or customer master data management.