How To Fix /SCMB/DM_BOL210 - No customer has been entered in the ship-to location

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMB/DM_BOL -

• Message number: 210

• Message text: No customer has been entered in the ship-to location

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMB/DM_BOL210 - No customer has been entered in the ship-to location ?

  The SAP error message /SCMB/DM_BOL210 No customer has been entered in the ship-to location typically occurs in the context of SAP Supply Chain Management (SCM) when there is an issue with the customer data associated with a specific ship-to location in a business document, such as a delivery or order.
  Cause:
  
  Missing Customer Data: The ship-to location does not have a customer assigned to it in the system. This can happen if the customer master data is incomplete or not properly maintained.
  Incorrect Configuration: The configuration settings for the ship-to location may not be set up correctly, leading to the system not recognizing the customer.
  Data Inconsistency: There may be inconsistencies in the master data, such as the ship-to location not being linked to the correct customer account.
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to the customer master data transaction (e.g., XD03 for display).
  Verify that the ship-to location is correctly assigned to a customer.
  If not, you may need to create or update the customer master data to include the necessary ship-to location.
  
  
  
  Maintain Ship-to Location:
  
  Navigate to the relevant transaction for maintaining ship-to locations (e.g., VD02 for changing customer data).
  Ensure that the ship-to location has a valid customer assigned.
  
  
  
  Review Configuration:
  
  Check the configuration settings in the SAP system related to customer and ship-to location assignments.
  Ensure that the necessary settings are in place for the system to recognize the relationship between customers and their ship-to locations.
  
  
  
  Data Consistency Check:
  
  Run any relevant reports or transactions to check for data inconsistencies in customer and location assignments.
  Correct any discrepancies found during this check.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on managing customer and ship-to location data.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD03, VD02, and others that pertain to customer master data management.
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may address the issue.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to view and edit customer master data.
  
  By following these steps, you should be able to resolve the error message and ensure that the ship-to location is correctly associated with a customer in the SAP system.