How To Fix /SCMB/DM_BOL014 - BOL processing: Removing locks failed

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMB/DM_BOL -

• Message number: 014

• Message text: BOL processing: Removing locks failed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMB/DM_BOL014 - BOL processing: Removing locks failed ?

  The SAP error message /SCMB/DM_BOL014 BOL processing: Removing locks failed typically occurs in the context of the SAP Supply Chain Management (SCM) module, particularly when dealing with Business Object Locks (BOL) during data processing. This error indicates that the system was unable to remove locks that were previously set on a Business Object, which can lead to issues in processing transactions or data updates.
  Causes:
  
  Concurrent Processing: Multiple processes or users may be trying to access or modify the same Business Object simultaneously, leading to lock contention.
  System Performance Issues: If the system is under heavy load or experiencing performance issues, it may fail to release locks in a timely manner.
  Database Issues: Problems with the underlying database, such as deadlocks or transaction timeouts, can prevent locks from being released.
  Configuration Issues: Incorrect configuration of the BOL framework or related settings may lead to locking issues.
  Program Errors: Bugs or errors in custom code or standard SAP programs that handle BOL processing can also result in this error.
  
  Solutions:
  
  Check Lock Entries: Use transaction code SM12 to check for existing lock entries. If there are stale locks, they may need to be manually deleted.
  Review System Performance: Monitor system performance and resource utilization. If the system is under heavy load, consider optimizing performance or scheduling batch jobs during off-peak hours.
  Database Health Check: Perform a health check on the database to identify and resolve any issues that may be causing lock contention or failures.
  Review Custom Code: If there are custom developments involved in the BOL processing, review the code for potential issues that could lead to locking problems.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches and updates.
  Consult Documentation: Review the SAP documentation related to BOL processing and locking mechanisms for best practices and configuration guidelines.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (for lock entries), SM21 (system log), and ST22 (dump analysis) to diagnose issues.
  BOL Framework: Understanding the Business Object Layer (BOL) framework in SAP SCM can help in troubleshooting and configuring the system correctly.
  Performance Monitoring Tools: Utilize tools like SAP Solution Manager or transaction ST03N for performance analysis and monitoring.
  
  By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.