How To Fix /SCMB/BUSSYS009 - Could not establish a connection to the SLD server

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMB/BUSSYS -

• Message number: 009

• Message text: Could not establish a connection to the SLD server

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMB/BUSSYS009 - Could not establish a connection to the SLD server ?

  The SAP error message /SCMB/BUSSYS009 Could not establish a connection to the SLD server typically indicates that the system is unable to connect to the System Landscape Directory (SLD) server. This can occur due to various reasons, including network issues, configuration problems, or SLD server downtime.
  Causes:
  
  Network Issues: There may be network connectivity problems between the SAP system and the SLD server.
  SLD Server Down: The SLD server might be down or not reachable.
  Incorrect Configuration: The configuration settings for the SLD in the SAP system may be incorrect.
  Firewall Restrictions: Firewalls or security settings may be blocking the connection to the SLD server.
  SLD URL Issues: The URL configured for the SLD might be incorrect or outdated.
  
  Solutions:
  
  
  Check Network Connectivity:
  
  Ensure that the SAP system can reach the SLD server. You can use tools like ping or telnet to test connectivity.
  Verify that there are no network issues or outages.
  
  
  
  Verify SLD Server Status:
  
  Check if the SLD server is up and running. If it is down, you may need to restart it or contact your system administrator.
  
  
  
  Review Configuration Settings:
  
  Go to transaction SICF and check the configuration for the SLD service.
  Ensure that the SLD URL is correctly configured in the SAP system. You can check this in transaction RZ70 or RZ11 (for parameters).
  
  
  
  Check Firewall Settings:
  
  Ensure that there are no firewall rules blocking the connection to the SLD server. You may need to work with your network team to verify this.
  
  
  
  Update SLD URL:
  
  If the SLD URL has changed, update it in the SAP system configuration. This can usually be done in the SLD settings within the SAP system.
  
  
  
  Check Logs:
  
  Review the application logs (transaction SLG1) for any additional error messages that might provide more context about the issue.
  
  
  
  Restart Services:
  
  Sometimes, restarting the relevant services on the SAP system or the SLD server can resolve transient issues.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP Help documentation for more details on configuring SLD and troubleshooting connectivity issues.
  SAP Notes: Check for any relevant SAP Notes that might address known issues or provide additional troubleshooting steps.
  Support: If the issue persists, consider reaching out to SAP Support for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the connection issue with the SLD server.