How To Fix SCI064 - No server statistics available

SAP Error Message - Details

• Message type: E = Error

• Message class: SCI - Code Inspector

• Message number: 064

• Message text: No server statistics available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SCI064 - No server statistics available ?

  The SAP error message SCI064 "No server statistics available" typically indicates that the system is unable to retrieve or display server statistics for the specified instance or server. This can occur for various reasons, and understanding the cause is essential for troubleshooting the issue.
  Causes:
  
  Server Not Running: The server instance for which you are trying to retrieve statistics may not be running or may have crashed.
  Insufficient Permissions: The user account you are using may not have the necessary permissions to access server statistics.
  Configuration Issues: There may be configuration issues in the SAP system that prevent the collection or display of server statistics.
  Network Issues: If the server is remote, network connectivity issues may prevent the retrieval of statistics.
  Monitoring Tools: If you are using third-party monitoring tools, they may not be properly configured to collect or display the statistics.
  
  Solutions:
  
  Check Server Status: Verify that the server instance is running. You can do this by checking the SAP Management Console (SAP MC) or using transaction codes like SM51 (for instance overview).
  Review User Permissions: Ensure that your user account has the necessary authorizations to view server statistics. You may need to consult with your SAP Basis administrator.
  Check Configuration: Review the configuration settings for the server and ensure that statistics collection is enabled. This may involve checking parameters in the instance profile or the SAP kernel settings.
  Network Connectivity: If applicable, check the network connection between your client and the server. Ensure that there are no firewalls or network issues blocking access.
  Restart the Server: If the server is not responding, consider restarting the instance to see if that resolves the issue.
  Check Logs: Review the system logs (transaction SM21) and developer traces (transaction ST22) for any errors or warnings that might provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues related to the error message SCI064. SAP frequently updates its knowledge base with solutions and workarounds for common problems.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Documentation: Refer to the official SAP documentation for your specific version of SAP to understand how server statistics are collected and displayed.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.