How To Fix /SCF/CL_MESSAGES_SMI117 - An error has occurred during PSM buffer save; contact your administrator


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SCF/CL_MESSAGES_SMI -

  • Message number: 117

  • Message text: An error has occurred during PSM buffer save; contact your administrator

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /SCF/CL_MESSAGES_SMI117 - An error has occurred during PSM buffer save; contact your administrator ?

    The SAP error message /SCF/CL_MESSAGES_SMI117 An error has occurred during PSM buffer save; contact your administrator typically indicates an issue related to the PSM (Process and Service Management) buffer save process. This error can arise due to various reasons, including configuration issues, data inconsistencies, or system resource limitations.

    Possible Causes:

    1. Data Inconsistencies: There may be inconsistencies in the data being processed, which can prevent the buffer from being saved correctly.
    2. Configuration Issues: Incorrect configuration settings in the PSM module or related components can lead to this error.
    3. Authorization Issues: The user may not have the necessary authorizations to perform the buffer save operation.
    4. System Resource Limitations: Insufficient memory or other system resources can cause the buffer save process to fail.
    5. Database Issues: Problems with the underlying database, such as locks or connectivity issues, can also lead to this error.

    Solutions:

    1. Check Logs: Review the application logs (transaction SLG1) for more detailed error messages that can provide insights into the root cause.
    2. Data Validation: Validate the data being processed to ensure there are no inconsistencies or errors.
    3. Configuration Review: Check the configuration settings for the PSM module to ensure they are set up correctly.
    4. User Authorizations: Verify that the user has the necessary authorizations to perform the operation.
    5. System Resources: Monitor system resources (memory, CPU, etc.) to ensure that there are no limitations affecting the buffer save process.
    6. Database Health Check: Perform a health check on the database to ensure it is functioning correctly and that there are no locks or connectivity issues.
    7. Contact SAP Support: If the issue persists after checking the above points, it may be necessary to contact SAP support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log) and SM21 (System Log) to help diagnose the issue.
    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches and updates.
    • Documentation: Review the official SAP documentation for the PSM module for any known issues or troubleshooting steps.

    By following these steps, you should be able to identify and resolve the issue causing the error message. If the problem continues, involving your SAP Basis team or SAP support may be necessary for a deeper investigation.

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