How To Fix /SCDL/UI_CONTROLLER024 - Error in service provider

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCDL/UI_CONTROLLER -

• Message number: 024

• Message text: Error in service provider

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCDL/UI_CONTROLLER024 - Error in service provider ?

  The SAP error message /SCDL/UI_CONTROLLER024 Error in service provider typically indicates an issue with the service provider configuration in the SAP system, particularly in the context of SAP Cloud Platform or SAP Fiori applications. This error can arise due to various reasons, including misconfigurations, connectivity issues, or problems with the underlying service.
  Causes:
  
  Service Provider Configuration Issues: The service provider may not be correctly configured in the SAP system.
  Authorization Problems: The user may not have the necessary authorizations to access the service.
  Network Connectivity Issues: There may be network issues preventing the application from reaching the service provider.
  Service Unavailability: The service provider might be down or not running.
  Incorrect URL or Endpoint: The URL or endpoint configured for the service provider may be incorrect.
  Data Model Issues: There may be issues with the data model or the service definition.
  
  Solutions:
  
  
  Check Service Provider Configuration:
  
  Verify that the service provider is correctly configured in the SAP system.
  Ensure that all required parameters are set correctly.
  
  
  
  Review Authorizations:
  
  Check the user roles and authorizations to ensure that the user has access to the service.
  Use transaction codes like SU53 to analyze authorization failures.
  
  
  
  Test Connectivity:
  
  Use tools like ping or telnet to check if the service provider is reachable from the SAP system.
  Check for any firewall or network issues that might be blocking access.
  
  
  
  Check Service Status:
  
  Ensure that the service provider is up and running. You can check the service status in the SAP Cloud Platform cockpit or relevant administration tools.
  
  
  
  Validate URL/Endpoint:
  
  Double-check the URL or endpoint configured for the service provider to ensure it is correct.
  Test the endpoint using a browser or API testing tool (like Postman) to see if it responds correctly.
  
  
  
  Review Logs:
  
  Check the application logs and system logs for any additional error messages or stack traces that might provide more context about the issue.
  
  
  
  Consult Documentation:
  
  Refer to the official SAP documentation for the specific service provider you are using to ensure all configurations are correct.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide patches.
  Community Forums: Look for discussions in SAP Community forums where other users may have encountered similar issues.
  SAP Help Portal: Utilize the SAP Help Portal for detailed documentation on service providers and troubleshooting steps.
  
  By following these steps, you should be able to identify and resolve the issue related to the /SCDL/UI_CONTROLLER024 Error in service provider.