How To Fix /SCDL/TS036 - Step & not permitted for transition service: Document is ignored

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCDL/TS -

• Message number: 036

• Message text: Step & not permitted for transition service: Document is ignored

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SCDL/TS036 - Step & not permitted for transition service: Document is ignored ?

  The SAP error message /SCDL/TS036 Step & not permitted for transition service: Document is ignored typically occurs in the context of SAP's Transition Services, particularly when dealing with the transition of documents or data between different states or systems. This error indicates that a specific step in the transition process is not allowed for the document being processed.
  Cause:
  
  Invalid Step Configuration: The step that is being attempted may not be configured correctly for the type of document or the current state of the document.
  Authorization Issues: The user executing the transition may not have the necessary permissions to perform the action on the document.
  Document Status: The document may be in a status that does not allow for the requested transition step.
  Business Rules: There may be business rules defined in the system that restrict certain transitions based on the document type or other criteria.
  
  Solution:
  
  Check Configuration: Review the configuration of the transition service to ensure that the step is valid for the document type you are working with. This may involve checking the settings in the relevant customizing transactions.
  Review User Authorizations: Ensure that the user has the necessary authorizations to perform the transition. This can be checked in the user roles and profiles.
  Document Status Review: Check the current status of the document. If it is in a status that does not allow for the transition, you may need to change the status or take a different action.
  Consult Business Rules: Review any business rules that may be affecting the transition. This may involve consulting with business analysts or reviewing documentation related to the transition process.
  Logs and Traces: Check system logs or traces for additional information that may provide context for the error. This can help identify if there are any underlying issues that need to be addressed.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Documentation: Review the official SAP documentation related to Transition Services and the specific module you are working with for more detailed information on configuration and usage.
  Community Forums: Consider searching or posting in SAP community forums or discussion groups where other users may have encountered similar issues.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support for further assistance.