How To Fix /SCDL/TS021 - Error in database/data access using business object service

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCDL/TS -

• Message number: 021

• Message text: Error in database/data access using business object service

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SCDL/TS021 - Error in database/data access using business object service ?

  The SAP error message /SCDL/TS021 Error in database/data access using business object service typically indicates an issue related to data access or database connectivity when using the Business Object Service in SAP. This error can arise from various underlying causes, and addressing it usually involves a systematic approach to identify and resolve the issue.
  Possible Causes:
  
  Database Connectivity Issues: There may be problems with the connection to the database, such as network issues, database server downtime, or incorrect connection parameters.
  Authorization Issues: The user or service account may not have the necessary permissions to access the required data or execute the business object service.
  Data Model Issues: There could be inconsistencies or errors in the data model or the business object definitions that are being accessed.
  Configuration Errors: Incorrect configuration settings in the Business Object Service or related components may lead to this error.
  Data Integrity Issues: Corrupted or inconsistent data in the database can also trigger this error.
  
  Solutions:
  
  
  Check Database Connectivity:
  
  Verify that the database server is up and running.
  Check network connectivity between the SAP application server and the database server.
  Ensure that the connection parameters (hostname, port, database name, user credentials) are correct.
  
  
  
  Review Authorizations:
  
  Ensure that the user or service account has the necessary authorizations to access the business object and the underlying data.
  Use transaction codes like SU53 to analyze authorization failures.
  
  
  
  Validate Data Model:
  
  Check the definitions of the business objects being accessed for any inconsistencies or errors.
  Ensure that the data model is correctly defined and that all required fields are present.
  
  
  
  Check Configuration Settings:
  
  Review the configuration settings for the Business Object Service to ensure they are correctly set up.
  Look for any recent changes that might have affected the configuration.
  
  
  
  Data Integrity Checks:
  
  Run data integrity checks on the database to identify and resolve any corrupted or inconsistent data.
  Use transaction codes like SE11 to check the database tables for consistency.
  
  
  
  Review Logs:
  
  Check the application logs (transaction SLG1) for more detailed error messages that can provide additional context about the issue.
  Look for any related error messages that might indicate the root cause.
  
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for the Business Object Service to understand its configuration and usage better.
  Community Forums: Engage with the SAP Community or forums where other users may have encountered similar issues and shared their solutions.
  
  If the issue persists after following these steps, it may be beneficial to engage SAP support for further assistance, providing them with detailed information about the error and the steps already taken to troubleshoot it.