How To Fix /SCDL/MSG_SRV013 - Error reading the Incoterms at header level

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCDL/MSG_SRV -

• Message number: 013

• Message text: Error reading the Incoterms at header level

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SCDL/MSG_SRV013 - Error reading the Incoterms at header level ?

  The SAP error message /SCDL/MSG_SRV013 indicates an issue with reading the Incoterms at the header level in a document, such as a sales order or purchase order. This error typically arises when the system is unable to retrieve or validate the Incoterms specified in the document.
  Causes:
  
  Missing Incoterms Configuration: The Incoterms may not be properly configured in the system. This could be due to missing entries in the relevant tables (e.g., TINCOT).
  Incorrect Document Type: The document type being used may not support the specified Incoterms.
  Data Inconsistency: There may be inconsistencies in the data, such as incorrect or incomplete entries in the header or related master data.
  Authorization Issues: The user may not have the necessary authorizations to access the Incoterms data.
  Custom Code Issues: If there are custom enhancements or modifications in the system, they may be causing the error.
  
  Solutions:
  
  
  Check Incoterms Configuration:
  
  Go to the transaction code SPRO and navigate to the relevant configuration for Incoterms.
  Ensure that the Incoterms you are trying to use are defined and active in the system.
  
  
  
  Verify Document Type:
  
  Check if the document type you are using supports the specified Incoterms.
  You can do this by reviewing the configuration for the document type in the relevant customizing settings.
  
  
  
  Review Data Entries:
  
  Check the header data of the document for any missing or incorrect entries related to Incoterms.
  Ensure that the Incoterms field is populated correctly.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access and modify the Incoterms data.
  You may need to consult with your SAP security team to verify this.
  
  
  
  Debug Custom Code:
  
  If there are custom enhancements, consider debugging the code to identify any issues that may be causing the error.
  Check for any recent changes that might have affected the functionality.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes that may address this specific error message. SAP frequently releases notes that provide fixes or workarounds for known issues.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SPRO for configuration settings.
  SE11 to check the data dictionary for relevant tables (e.g., TINCOT).
  SE37 to check function modules that may be involved in reading Incoterms.
  
  
  
  Documentation: Review SAP documentation related to Incoterms and their configuration to ensure compliance with business processes.
  
  
  Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  By following these steps, you should be able to identify and resolve the issue related to the /SCDL/MSG_SRV013 error message in SAP.