How To Fix /SCDL/DL_DBAL_ERROR037 - Error occurred during collective delivery retrieval

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCDL/DL_DBAL_ERROR -

• Message number: 037

• Message text: Error occurred during collective delivery retrieval

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCDL/DL_DBAL_ERROR037 - Error occurred during collective delivery retrieval ?

  The SAP error message /SCDL/DL_DBAL_ERROR037 indicates that there was an issue during the retrieval of collective delivery data. This error typically arises in the context of SAP's Supply Chain Management (SCM) or Advanced Planning and Optimization (APO) modules, particularly when dealing with collective processing of deliveries.
  Causes:
  
  Database Issues: The error may be caused by problems with the database, such as connectivity issues, database locks, or performance problems.
  Configuration Errors: Incorrect configuration settings in the delivery or logistics execution settings can lead to this error.
  Data Integrity Issues: Inconsistent or corrupted data in the database can prevent successful retrieval of delivery information.
  Authorization Issues: Lack of proper authorizations for the user trying to execute the collective delivery retrieval can also trigger this error.
  System Performance: High load on the system or insufficient resources can lead to timeouts or failures in data retrieval.
  
  Solutions:
  
  Check Database Connectivity: Ensure that the database is up and running, and that there are no connectivity issues. You may need to check the database logs for any errors.
  Review Configuration Settings: Verify the configuration settings related to collective delivery and logistics execution. Ensure that all necessary parameters are correctly set.
  Data Consistency Check: Run consistency checks on the relevant tables to identify and correct any data integrity issues. You can use transaction codes like SE11 or SE16 to inspect the data.
  User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to perform the collective delivery retrieval.
  System Performance Monitoring: Monitor system performance and resource usage. If the system is under heavy load, consider optimizing performance or scheduling the retrieval during off-peak hours.
  SAP Notes and Support: Check for any relevant SAP Notes that may address this specific error. You can search the SAP Support Portal for updates or patches that may resolve the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SCDL/DELIVERY for managing deliveries and /SCDL/COLECTIVE_DELIVERY for collective delivery processing.
  SAP Documentation: Refer to the official SAP documentation for detailed information on collective delivery processes and troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation and resolution.