How To Fix /SCDL/DL_CONF502 - Quantity role &1 is inactive; quantity role &2 is active

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCDL/DL_CONF -

• Message number: 502

• Message text: Quantity role &1 is inactive; quantity role &2 is active

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCDL/DL_CONF502 - Quantity role &1 is inactive; quantity role &2 is active ?

  The SAP error message /SCDL/DL_CONF502 indicates a conflict between quantity roles in the SAP system, specifically in the context of the SAP Supply Chain Management (SCM) module. This error typically arises when there is an inconsistency in the configuration of quantity roles for a particular product or material.
  Cause:
  The error message states that:
  
  Quantity role &1 is inactive.
  Quantity role &2 is active.
  
  This means that the system has detected that one quantity role is not active while another is active, which can lead to inconsistencies in data processing or reporting. This situation can occur due to:
  
  Configuration Issues: The quantity roles may not have been set up correctly in the system.
  Data Migration: If data was migrated from another system, it may not have been properly aligned with the active/inactive status of quantity roles.
  Changes in Business Processes: Changes in business processes or requirements may have led to the deactivation of certain quantity roles without proper updates to related configurations.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Quantity Role Configuration:
  
  Go to the configuration settings for quantity roles in the SAP system.
  Verify the status of the quantity roles involved in the error message. Ensure that the inactive role is set to active if it is required for your business processes.
  
  
  
  Adjust Active/Inactive Status:
  
  If the inactive quantity role is needed, activate it in the configuration.
  If the active role should not be active, deactivate it accordingly.
  
  
  
  Review Related Master Data:
  
  Check the master data for the materials or products associated with the quantity roles. Ensure that the correct quantity roles are assigned to the relevant materials.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to quantity roles and the specific error message for any additional guidance or best practices.
  
  
  
  Testing:
  
  After making changes, perform tests to ensure that the error no longer occurs and that the system behaves as expected.
  
  
  
  Seek Help from SAP Support:
  
  If the issue persists after checking configurations and making adjustments, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO (for configuration) or MM03 (to view material master data) to access the relevant settings.
  SAP Notes: Check for any SAP Notes that might address this specific error or provide additional context.
  Documentation: Review the SAP Help Portal for detailed information on quantity roles and their configuration.
  
  By following these steps, you should be able to resolve the error and ensure that the quantity roles are configured correctly in your SAP system.