How To Fix /SCDL/BO_ACTION104 - Documents of type &1 are skipped because the residence time is &2 days

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCDL/BO_ACTION -

• Message number: 104

• Message text: Documents of type &1 are skipped because the residence time is &2 days

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCDL/BO_ACTION104 - Documents of type &1 are skipped because the residence time is &2 days ?

  The SAP error message /SCDL/BO_ACTION104 indicates that certain documents of a specified type are being skipped during a process because their residence time exceeds a defined threshold. This typically occurs in the context of document management or archiving processes within SAP, particularly when dealing with Business Objects (BO) or document lifecycle management.
  Cause:
  The error message is triggered when the system identifies that documents of a certain type have been in the system for longer than the allowed residence time (in days). The residence time is a parameter that defines how long a document can remain in the system before it is eligible for processing, archiving, or deletion. If the residence time is exceeded, the system will skip those documents to prevent potential data loss or compliance issues.
  Solution:
  To resolve this issue, you can take the following steps:
  
  
  Review Residence Time Settings:
  
  Check the configuration settings for the residence time of the document type in question. This can usually be found in the document management or archiving settings within SAP.
  If necessary, adjust the residence time to a longer duration if it is appropriate for your business processes.
  
  
  
  Analyze Document Status:
  
  Investigate the status of the documents that are being skipped. Determine why they have exceeded the residence time and whether they need to be processed, archived, or deleted.
  
  
  
  Manual Processing:
  
  If certain documents need immediate attention, consider processing them manually if they are critical for business operations.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on managing document types and residence times.
  
  
  
  Check for Custom Logic:
  
  If there are custom developments or enhancements in your SAP system, ensure that they are not affecting the residence time settings or document processing logic.
  
  
  
  System Logs and Traces:
  
  Review system logs and traces for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you cannot determine the cause or solution, consider reaching out to SAP support for assistance.
  
  
  
  Related Information:
  
  Document Management System (DMS): Understanding how DMS works in SAP can help in managing documents effectively.
  Archiving: Familiarize yourself with SAP archiving processes, as they often relate to residence time and document lifecycle management.
  Compliance and Data Retention Policies: Ensure that your residence time settings align with your organization's data retention policies and compliance requirements.
  
  By addressing the residence time settings and understanding the implications of document management in SAP, you can effectively resolve the error message and ensure smooth processing of documents.