How To Fix /SCDL/BO_ACTION011 - Cannot reject document

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCDL/BO_ACTION -

• Message number: 011

• Message text: Cannot reject document

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCDL/BO_ACTION011 - Cannot reject document ?

  The SAP error message /SCDL/BO_ACTION011 Cannot reject document typically occurs in the context of SAP Supply Chain Management (SCM) or SAP Business Objects (BO) when there is an issue with rejecting a document, such as a purchase order, sales order, or any other business document.
  Causes:
  
  Document Status: The document may be in a status that does not allow rejection. For example, if the document is already approved or completed, it may not be possible to reject it.
  Authorization Issues: The user may not have the necessary authorizations to perform the reject action on the document.
  Document Locking: The document might be locked by another user or process, preventing any changes, including rejection.
  Configuration Issues: There may be configuration settings in the system that restrict the rejection of certain types of documents.
  Business Rules: There may be specific business rules or workflows in place that prevent the rejection of the document under certain conditions.
  
  Solutions:
  
  Check Document Status: Verify the current status of the document. If it is in a status that does not allow rejection, you may need to change the status or take an alternative action.
  Review Authorizations: Ensure that the user attempting to reject the document has the necessary permissions. This may involve checking user roles and authorizations in the SAP system.
  Unlock Document: If the document is locked, identify the user or process that has locked it and resolve the locking issue. This may involve contacting the user or system administrator.
  Consult Configuration: Review the configuration settings related to document rejection in the SAP system. This may require assistance from a functional consultant or system administrator.
  Follow Business Processes: Ensure that you are following the correct business processes and workflows as defined in your organization. If there are specific rules preventing rejection, you may need to adhere to those or seek an exception through the appropriate channels.
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may need to use specific transaction codes to view or change the document status, check authorizations, or unlock documents.
  SAP Notes: Check for any relevant SAP Notes or Knowledge Base Articles that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the SAP documentation related to the specific module you are working with (e.g., SCM, BO) for more detailed information on document handling and rejection processes.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.