How To Fix SCCR004 - Client &1 logon locked

SAP Error Message - Details

• Message type: E = Error

• Message class: SCCR - Client copy log messages

• Message number: 004

• Message text: Client &1 logon locked

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SCCR004 - Client &1 logon locked ?

  The SAP error message SCCR004 Client &1 logon locked indicates that the client specified (denoted by &1) is locked, preventing users from logging in. This typically occurs in the context of client administration and security settings within the SAP system.
  Causes:
  
  Client Locking: The client may have been intentionally locked by an administrator for maintenance, security, or other administrative reasons.
  Failed Logon Attempts: The client may be locked due to multiple failed logon attempts, which can trigger security measures to prevent unauthorized access.
  System Configuration: Certain configurations or settings in the SAP system may lead to the client being locked automatically.
  
  Solutions:
  
  
  Unlock the Client:
  
  An SAP administrator can unlock the client using transaction code SCC4.
  In the SCC4 transaction, find the relevant client and change its status from "Locked" to "Modifiable" or "Test" as appropriate.
  Save the changes.
  
  
  
  Check User Lock Status:
  
  Ensure that the user accounts trying to log in are not locked. This can be checked using transaction code SU01.
  If a user is locked, unlock the user account.
  
  
  
  Review Security Settings:
  
  Review the security settings related to logon attempts and client locking to ensure they are configured according to your organization's policies.
  
  
  
  Consult Logs:
  
  Check the system logs (transaction code SM21) for any related messages that might provide more context on why the client was locked.
  
  
  
  Contact SAP Support:
  
  If the issue persists or if there are underlying problems, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SCC4: Client Administration
  SU01: User Maintenance
  SM21: System Log
  
  
  Client Types: Understand the different types of clients (e.g., Development, Quality Assurance, Production) and their purposes to manage them effectively.
  Security Policies: Familiarize yourself with your organization's security policies regarding client access and user logon attempts to prevent future occurrences.
  
  By following these steps, you should be able to resolve the SCCR004 error and restore access to the locked client.