How To Fix SCCL_GENERATION012 - Key User apps are temporarily locked. Please try again later.

SAP Error Message - Details

• Message type: E = Error

• Message class: SCCL_GENERATION - Messages from Generation

• Message number: 012

• Message text: Key User apps are temporarily locked. Please try again later.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SCCL_GENERATION012 - Key User apps are temporarily locked. Please try again later. ?

  The SAP error message SCCL_GENERATION012 indicates that Key User apps are temporarily locked, which typically occurs in the context of the SAP Cloud Platform or SAP S/4HANA Cloud environments. This error can arise due to various reasons, such as system maintenance, configuration issues, or user access problems.
  Causes:
  
  System Maintenance: The system may be undergoing maintenance or updates, which can temporarily lock certain functionalities, including Key User apps.
  User Lockout: If there are too many failed attempts to access the Key User apps, the system may lock the user account temporarily.
  Configuration Issues: There may be issues with the configuration of the Key User apps or the underlying system settings.
  Performance Issues: High system load or performance issues can lead to temporary locks on certain functionalities.
  
  Solutions:
  
  Wait and Retry: Since the message indicates that the apps are temporarily locked, waiting for a short period and then trying again is often the simplest solution.
  Check System Status: Verify if there are any ongoing maintenance activities or system alerts that might be causing the lock. This can usually be done through the SAP support portal or by contacting your system administrator.
  User Account Check: Ensure that your user account is not locked due to multiple failed login attempts. If it is, you may need to contact your system administrator to unlock it.
  Clear Cache: Sometimes, clearing the browser cache or using a different browser can resolve temporary issues.
  Contact Support: If the issue persists, it may be necessary to contact SAP support for further assistance. Provide them with the error message and any relevant details about the situation.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review the official SAP documentation related to Key User apps and system configuration for any specific guidelines or troubleshooting steps.
  
  By following these steps, you should be able to address the SCCL_GENERATION012 error effectively.