How To Fix SCBO_RUNTIME004 - &1 is not a valid phone number.

SAP Error Message - Details

• Message type: E = Error

• Message class: SCBO_RUNTIME - Runtime errors

• Message number: 004

• Message text: &1 is not a valid phone number.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SCBO_RUNTIME004 - &1 is not a valid phone number. ?

  The SAP error message SCBO_RUNTIME004 indicates that the system has encountered an invalid phone number format. This error typically arises when the phone number entered does not conform to the expected format defined in the system settings or validation rules.
  Cause:
  
  Incorrect Format: The phone number may not follow the required format (e.g., missing country code, incorrect number of digits).
  Invalid Characters: The phone number may contain invalid characters such as letters, special symbols, or spaces that are not allowed.
  Configuration Issues: The validation rules for phone numbers may not be correctly configured in the system.
  Localization Settings: The phone number format may vary based on the country settings, and the entered number may not match the expected format for the specified country.
  
  Solution:
  
  
  Check Format: Ensure that the phone number is entered in the correct format. This may include:
  
  Including the country code (e.g., +1 for the USA).
  Ensuring the number has the correct number of digits.
  Avoiding any special characters or spaces unless they are allowed.
  
  
  
  Review Input: Double-check the input for any typographical errors or invalid characters.
  
  
  Consult Documentation: Refer to the SAP documentation or help files for the specific format required for phone numbers in your system.
  
  
  Configuration Review: If you have access, review the configuration settings for phone number validation in the SAP system. This may involve checking the relevant customizing settings in transaction codes like SPRO.
  
  
  Localization Settings: Ensure that the localization settings for the country are correctly set up in the system. This can affect how phone numbers are validated.
  
  
  Testing: After making corrections, test the input again to see if the error persists.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or updates related to phone number validation.
  User Guides: Refer to user guides or training materials specific to your SAP module for additional context on entering phone numbers.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to resolve the SCBO_RUNTIME004 error and successfully enter a valid phone number in the SAP system.