How To Fix /SCA/SDPR_INTERNAL089 - Accuracy (ASN) &1/&2: Different cust. loc., but empty cust. loc. is ok

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCA/SDPR_INTERNAL -

• Message number: 089

• Message text: Accuracy (ASN) &1/&2: Different cust. loc., but empty cust. loc. is ok

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCA/SDPR_INTERNAL089 - Accuracy (ASN) &1/&2: Different cust. loc., but empty cust. loc. is ok ?

  The SAP error message /SCA/SDPR_INTERNAL089 typically relates to issues with Advanced Shipping Notifications (ASN) in the context of Supply Chain Management (SCM) or Logistics Execution (LE). This specific error indicates a discrepancy in customer location data during the processing of an ASN.
  Cause:
  The error message suggests that there is a mismatch between the customer locations specified in the ASN and the expected customer locations in the system. Specifically, it indicates that:
  
  The ASN contains different customer locations than what is expected.
  An empty customer location is acceptable, but if there are specified locations, they must match.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check ASN Data: Review the ASN data being sent to ensure that the customer location fields are populated correctly. Verify that the customer locations in the ASN match the expected locations in the SAP system.
  
  
  Validate Customer Master Data: Ensure that the customer master data is correctly set up in SAP. Check for any inconsistencies or missing information related to customer locations.
  
  
  Review Configuration Settings: Check the configuration settings for the ASN process in SAP. Ensure that the settings for customer locations are correctly defined and that there are no restrictions that could lead to this error.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to ASN processing and customer location handling. There may be specific guidelines or updates that address this issue.
  
  
  Debugging: If you have access to technical resources, consider debugging the process to identify where the mismatch is occurring. This may involve looking at the code or configuration that handles ASN processing.
  
  
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. They may have additional insights or patches that can resolve the issue.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VL31N (Create ASN) or VL32N (Change ASN) to manage ASNs effectively.
  SAP Notes: Search for SAP Notes related to ASN processing and customer location issues. These notes often contain fixes or workarounds for known issues.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can provide insights.
  
  By following these steps, you should be able to identify and resolve the issue related to the /SCA/SDPR_INTERNAL089 error message in SAP.