How To Fix /SCA/SDPR_INTERNAL037 - Alert dismissed (check "not ok"): &1 type &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCA/SDPR_INTERNAL -

• Message number: 037

• Message text: Alert dismissed (check "not ok"): &1 type &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCA/SDPR_INTERNAL037 - Alert dismissed (check "not ok"): &1 type &2 ?

  The SAP error message /SCA/SDPR_INTERNAL037 Alert dismissed (check "not ok"): &1 type &2 typically relates to issues within the SAP system's monitoring or alerting framework, particularly in the context of the SAP Solution Manager or related components. This error indicates that an alert has been dismissed, but there are underlying issues that need to be addressed.
  Cause:
  
  Alert Dismissal: The alert has been dismissed by a user or automatically, but the underlying issue remains unresolved.
  Configuration Issues: There may be misconfigurations in the monitoring setup or alert definitions.
  Data Inconsistencies: The data being monitored may have inconsistencies or errors that triggered the alert.
  System Performance: Performance issues in the system could lead to alerts being generated and subsequently dismissed.
  
  Solution:
  
  Review Alert Details: Check the details of the alert that was dismissed. Look for any specific error messages or codes that provide more context.
  Re-evaluate Monitoring Configuration: Ensure that the monitoring configuration is set up correctly. This includes checking thresholds, alert types, and notification settings.
  Investigate Underlying Issues: Identify and resolve the root cause of the alert. This may involve checking logs, system performance metrics, or data integrity.
  Re-enable Alerts: If necessary, re-enable the alerts to ensure that they are actively monitored and that any future occurrences are captured.
  Consult Documentation: Refer to SAP documentation or support notes related to the specific alert type for additional troubleshooting steps.
  Engage SAP Support: If the issue persists and cannot be resolved internally, consider reaching out to SAP support for assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide guidance on similar issues.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  System Logs: Review system logs (such as ST22 for dumps, SM21 for system logs, and SLG1 for application logs) for any related errors that could provide more context.
  
  By following these steps, you should be able to diagnose and resolve the underlying issues related to the /SCA/SDPR_INTERNAL037 alert in your SAP system.