How To Fix /SCA/IDM012 - Error while deleting internet user: &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCA/IDM -

• Message number: 012

• Message text: Error while deleting internet user: &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCA/IDM012 - Error while deleting internet user: &1 ?

  The SAP error message /SCA/IDM012 Error while deleting internet user: &1 typically occurs in the context of the SAP Identity Management (IDM) system when there is an issue with deleting an internet user. The &1 in the message usually represents the identifier of the user that is being attempted to be deleted.
  Causes:
  
  User Not Found: The user specified may not exist in the system.
  Insufficient Permissions: The user or the process attempting to delete the internet user may not have the necessary permissions to perform the deletion.
  Active Sessions: The user may have active sessions or transactions that prevent deletion.
  Database Constraints: There may be database constraints or foreign key dependencies that prevent the deletion of the user.
  System Configuration Issues: There could be configuration issues within the IDM system that are causing the deletion process to fail.
  
  Solutions:
  
  Verify User Existence: Check if the user exists in the system. You can do this by searching for the user in the IDM interface.
  Check Permissions: Ensure that the user or the process has the necessary permissions to delete users. This may involve checking roles and authorizations.
  Terminate Active Sessions: If the user has active sessions, terminate them before attempting to delete the user again.
  Review Database Constraints: Check for any database constraints or dependencies that might be preventing the deletion. This may require assistance from a database administrator.
  Check Logs: Review the application logs for more detailed error messages that can provide insight into why the deletion is failing.
  Consult Documentation: Refer to SAP documentation or support notes related to the specific version of IDM you are using for any known issues or patches.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  IDM Configuration: Review the configuration settings in the IDM system to ensure everything is set up correctly.
  User Management: Familiarize yourself with the user management processes in SAP IDM, including how to properly delete users and handle dependencies.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.