How To Fix /SCA/DM_SMI_ENH011 - Customer location is missing in item &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCA/DM_SMI_ENH -

• Message number: 011

• Message text: Customer location is missing in item &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCA/DM_SMI_ENH011 - Customer location is missing in item &1 ?

  The SAP error message /SCA/DM_SMI_ENH011 Customer location is missing in item &1 typically indicates that there is a missing or incomplete customer location information for a specific item in a document, such as a sales order or delivery. This error is often encountered in the context of SAP's Supply Chain Management (SCM) or Advanced Planning and Optimization (APO) modules.
  Cause:
  
  Missing Customer Location: The most common cause is that the customer location (such as a shipping address or delivery point) has not been specified for the item in question.
  Data Inconsistency: There may be inconsistencies in the master data, such as customer master records or material master records, where the location information is not properly maintained.
  Configuration Issues: The system configuration may not be set up to handle customer locations correctly, leading to this error when processing certain transactions.
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to the customer master record and ensure that the customer location is properly maintained. This includes checking the address details and ensuring that the relevant fields are filled out.
  Transaction codes like XD02 (Change Customer) can be used to verify and update customer information.
  
  
  
  Review Item Details:
  
  Check the specific item mentioned in the error message (indicated by &1). Ensure that the item has the necessary customer location data associated with it.
  If the item is part of a sales order or delivery, verify that the item details include the correct shipping point and location.
  
  
  
  Update Sales Order or Delivery:
  
  If the error occurs during the processing of a sales order or delivery, you may need to update the order or delivery to include the missing customer location.
  Use transaction codes like VA02 (Change Sales Order) or VL02N (Change Outbound Delivery) to make the necessary adjustments.
  
  
  
  Check Configuration Settings:
  
  If the issue persists, review the configuration settings related to customer locations in the SAP system. This may involve checking the settings in the relevant customizing transactions (e.g., SPRO) to ensure that the system is set up to handle customer locations correctly.
  
  
  
  Consult Documentation or Support:
  
  If you are unable to resolve the issue, consult SAP documentation or reach out to your SAP support team for further assistance. They may have additional insights or solutions based on your specific system configuration.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD01 (Create Customer), XD02 (Change Customer), VA01 (Create Sales Order), and VL01N (Create Outbound Delivery).
  Master Data Maintenance: Regularly review and maintain master data to prevent similar issues in the future.
  Error Logs: Check the application logs or error logs for additional details that may help in diagnosing the issue.
  
  By following these steps, you should be able to identify and resolve the cause of the error message regarding the missing customer location.