How To Fix /SCA/DM_REL_CRQ028 - Item &1: New goods receipts are negative; related ASNs are not closed

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCA/DM_REL_CRQ -

• Message number: 028

• Message text: Item &1: New goods receipts are negative; related ASNs are not closed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCA/DM_REL_CRQ028 - Item &1: New goods receipts are negative; related ASNs are not closed ?

  The SAP error message /SCA/DM_REL_CRQ028 Item &1: New goods receipts are negative; related ASNs are not closed typically occurs in the context of the SAP Extended Warehouse Management (EWM) or the SAP Supply Chain Management (SCM) module. This error indicates that there is a discrepancy between the goods receipts and the Advanced Shipping Notifications (ASNs) in the system.
  Cause:
  
  
  Negative Goods Receipts: This error suggests that there are new goods receipts being processed that result in a negative quantity. This can happen if the system is trying to receive more goods than what is available or if there are discrepancies in the inventory levels.
  
  
  Open ASNs: The related ASNs (Advanced Shipping Notifications) are not closed, which means that the system is still expecting deliveries that have not been fully processed or received. This can lead to inconsistencies in inventory management.
  
  
  Data Inconsistencies: There may be inconsistencies in the data between the goods receipt and the ASN, such as mismatched quantities or incorrect item details.
  
  
  Solution:
  
  
  Check ASN Status: Verify the status of the related ASNs. Ensure that all expected deliveries have been processed and that the ASNs are closed. If there are open ASNs, you may need to complete the receiving process for those items.
  
  
  Review Goods Receipt Entries: Check the goods receipt entries for the item in question. Ensure that the quantities being received are correct and that they do not exceed the available stock.
  
  
  Adjust Inventory Levels: If there are discrepancies in inventory levels, you may need to adjust the stock levels to reflect the actual quantities available. This can involve performing a stock adjustment or a physical inventory count.
  
  
  Consult with Logistics Team: If you are unsure about the status of the ASNs or the goods receipts, consult with your logistics or warehouse management team to clarify the situation.
  
  
  System Configuration: In some cases, the issue may be related to system configuration. Ensure that the settings for goods receipt processing and ASN handling are correctly configured in the SAP system.
  
  
  Error Logs: Check the error logs for more detailed information about the error. This can provide insights into what specifically is causing the issue.
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MB1A (Goods Withdrawal), MB1B (Transfer Posting), and MIGO (Goods Movement) to manage goods receipts and inventory.
  
  
  Documentation: Refer to SAP documentation or help resources for more detailed explanations of goods receipt processes and ASN handling.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to this error message.
  
  
  Training: Consider training sessions for users involved in inventory management to ensure they understand the processes and how to handle discrepancies effectively.
  
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.