How To Fix /SCA/DM_MDL014 - User(s) is(are) not found

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCA/DM_MDL -

• Message number: 014

• Message text: User(s) is(are) not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCA/DM_MDL014 - User(s) is(are) not found ?

  The SAP error message /SCA/DM_MDL014 User(s) is(are) not found typically occurs in the context of SAP Data Management or SAP Data Migration processes. This error indicates that the system is unable to find the specified user(s) in the user master data. Here are the potential causes, solutions, and related information for this error:
  Causes:
  
  User Not Created: The user(s) referenced in the process may not have been created in the SAP system.
  Incorrect User ID: There may be a typo or incorrect user ID specified in the process.
  User Deactivation: The user(s) might have been deactivated or locked in the system.
  Authorization Issues: The user executing the process may not have the necessary authorizations to access the user data.
  Data Migration Issues: If this error occurs during a data migration process, it may be due to missing or incorrect mapping of user data.
  
  Solutions:
  
  
  Verify User Existence:
  
  Check if the user(s) exist in the SAP system by using transaction code SU01 (User Maintenance).
  If the user does not exist, create the user using the same transaction.
  
  
  
  Check User Status:
  
  Ensure that the user is not locked or deactivated. You can check this in the SU01 transaction.
  If the user is locked, unlock the user.
  
  
  
  Correct User ID:
  
  Double-check the user ID(s) being referenced in the process for any typos or errors.
  
  
  
  Review Authorizations:
  
  Ensure that the user executing the process has the necessary authorizations to access user data. This can be checked in transaction SU53 (Display Authorization Check).
  
  
  
  Data Migration Configuration:
  
  If this error occurs during a data migration process, review the mapping and configuration settings to ensure that user data is correctly defined and mapped.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific module or process you are working with for any additional troubleshooting steps.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU53: Display Authorization Check
  PFCG: Role Maintenance (to check roles assigned to users)
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  
  
  Support: If the issue persists after trying the above solutions, consider reaching out to your SAP support team or consulting SAP's support portal for further assistance.
  
  
  By following these steps, you should be able to identify and resolve the issue related to the /SCA/DM_MDL014 User(s) is(are) not found error message.