How To Fix /SCA/DM_BOL_CON016 - Removing locks after BOL processing failed

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCA/DM_BOL_CON -

• Message number: 016

• Message text: Removing locks after BOL processing failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCA/DM_BOL_CON016 - Removing locks after BOL processing failed ?

  The SAP error message /SCA/DM_BOL_CON016 Removing locks after BOL processing failed typically indicates that there was an issue during the processing of Business Object Layer (BOL) operations in SAP. This error can occur in various scenarios, particularly when dealing with the SAP CRM (Customer Relationship Management) system or other applications that utilize the BOL framework.
  Cause:
  
  Transaction Failure: The error often arises when a transaction that was supposed to be processed fails, leading to an inability to release locks that were set during the transaction.
  Database Issues: There may be underlying database issues, such as deadlocks or timeouts, that prevent the successful completion of the BOL processing.
  Configuration Issues: Incorrect configuration settings in the BOL or related components can lead to processing failures.
  Code Issues: Custom code or enhancements that interact with the BOL may have bugs or logic errors that cause the processing to fail.
  
  Solution:
  
  Check Logs: Review the application logs (transaction SLG1) for more detailed error messages that can provide insights into what went wrong during the BOL processing.
  Transaction Management: Ensure that the transactions are being managed correctly. If there are long-running transactions, consider optimizing them to avoid timeouts.
  Database Health: Check the health of the database. Look for any locks or deadlocks that may be affecting the processing. You may need to consult with your database administrator.
  Configuration Review: Verify the configuration settings related to BOL and ensure they are set up correctly. This includes checking any relevant customizing settings in the SAP system.
  Code Review: If there are custom developments, review the code for any potential issues that could lead to processing failures. Debugging the code may help identify the root cause.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
  System Restart: In some cases, restarting the application server or the entire SAP system may help clear any lingering locks or issues.
  
  Related Information:
  
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any logs and the context in which the error occurred.
  Documentation: Review SAP documentation related to BOL and transaction management for best practices and troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the error message /SCA/DM_BOL_CON016.